Transform Ministry Engagement with TouchPoint Church Management Software
Introduction
Enon Tabernacle Baptist Church, located in Philadelphia, is a vibrant and thriving congregation with over 15,000 members and 100+ ministries. Known for its strong sense of community and prayer culture, Enon sought a more robust, real-time solution to support its growing ministry needs. In 2022, they became a church partner with TouchPoint Software to transition from their previous database platform and began their journey towards seamless ministry operations and greater connectivity.
The Challenge
Enon faced several challenges with their previous system:
- Limited Functionality: Their previous software could not scale with Enon’s needs, leaving gaps in member engagement and ministry tracking. This made it difficult to communicate effectively and foster the types of personal relationships they desired.
- Real-Time Data Access: Enon needed a platform that provided their vast congregation and ministries the ability to update and access information instantly. With a large congregation both in-person and online, it was difficult to update and maintain accurate member information. They needed something that would allow people to update their own personal information, thus enabling the staff to focus more time on ministering.
- Virtual Member Connection: With a significant portion of members located remotely, the church sought tools to better connect with and support this group.
The Solution
In 2022, Enon engaged with TouchPoint, an all-in-one church management system designed to empower ministries through real-time data access, member engagement, and other robust solutions. By the end of 2023, they had fully rolled out the platform, first introducing the new church software to ministry leaders and later extending it to their congregation.
Julie Etta shared: “TouchPoint in and of itself is a blessing for where we were heading and are heading moving forward.”
The Results
The switch to TouchPoint has been transformative for Enon Tabernacle. Key benefits include:
Real-Time Member Engagement
- Enon now provides their congregation access to their personal information and ministry involvement in real-time. Julie Etta called this out as a tremendous time savings, “TouchPoint allows members to access their own information and frees me up to do other things in ministry.”
- Ministry leaders are now able to engage with their ministries in better ways. Julie Etta noted, “It’s a blessing to send out one message to multiple ministries all at once. We were never able to do that before.” TouchPoint’s communication features have also made it easier for members to reach staff and lay leaders when they need help.
Stronger Connections with Virtual Members
- Members in other states or countries feel more connected than ever, strengthening Enon’s ability to serve their entire congregation. Streamlined communication tools have fostered a deeper connection regardless of location.
Empowering Ministries
- Enon’s step-by-step rollout ensured staff, leaders, and members could adapt to the new system in a way that was manageable to them and their needs. This process enabled 100+ ministries to work more efficiently and stay aligned during the transition.
Cultural Alignment
- Enon Tabernacle strongly emphasizes prayer, which is central to their ministry. They have successfully navigated through COVID by leveraging digital platforms to strengthen their congregation’s engagement. First, by corporately praying for Pastor as he was the only one in the building, then turning that into consistent prayer for ministries and members.
- As Enon continues to connect with the TouchPoint Consulting Team, the right tools are being equipped to the right people. Whether it is with communication, prayer, event registrations and check-in, or online giving, TouchPoint is able to align with and meet the unique needs of Enon’s ministry for lasting impact.
Looking Ahead
With TouchPoint as its partner, Enon is excited to continue growing its impact. Julie Etta expressed hope for ongoing collaboration:
“The way in which Touchpoint operates on a personal level, making each [partner], that just happens to be a church, and its body, feel like they’re the only ones that exist. If you can keep that culture, you will have longevity with the churches that you’re partnering with.”
As Enon prepares for their upcoming Christmas production, featuring a mass choir, in-house orchestra, and a vibrant arts ministry, they are poised to reach more hearts in their community for Jesus.
A Prayer From Julie Etta:
Julie Etta is the Database Manager at Enon Tabernacle Baptist and has been on staff there for over 14 years. She recently attended TouchPoint Summit, an annual users conference designed to encourage and further empower partner churches in their ministry. Here is her prayer:
“My prayer request would be to pray for those individuals who are apprehensive about the new technology and feel fearful because it isn’t something that they are accustomed to using. Open their hearts and their minds to what is new, letting them know that they have blessings yet to receive that they might be blocking by not being open-minded and moving forward.”
Key Takeaways For Prospective Church Partners
- Scalable Real-Time Solutions: Whether you have a large, growing, or massive congregation, TouchPoint adapts to your needs.
- Engagement Beyond Sunday Services: Build stronger connections with virtual and local members alike through effective communication tools.
- A Trusted Partner: TouchPoint doesn’t just serve churches; it partners with them to elevate their ministry in the unique ways God has called them.
Ready to transform your ministry like Enon Tabernacle Baptist?
Contact us to learn how TouchPoint Church Management Software can help your ministry thrive!
